Players who are unable to withdraw their balance within the indicated time frame will have to contact Customer Support for a withdrawal request. Funds will be credited to the player’s bank account. Q: What will happen to my balance? A: Your funds are always safe with us. We'll always inform you of dates and timelines for withdrawals should we have to stop operating in your country. Q: What will happen with pending bets? A: Pending bets are bets that still cannot be settled as they're placed on events that will happen after a market closure date. As a general rule, we'll try to honor pending bets - unless we're restricted from doing so due to regulatory restrictions in the particular country. Should we be allowed to honor pending bets, these will be settled as agreed once the result is known.
Territory Restrictions - Is It Legal For Me To Bet? For countries/territories we're unable to accept bets from, please click here. Residents of the following countries can open an account with us. However, your access to certain products or services may be restricted. For legal reasons when travelling abroad, you may not be able to access your account. Austria We're no longer be able to allow residents of Austria access to our Bingo and Poker sites.
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Pierre and Miquelon Sudan Suriname Svalbard and Jan Mayen Swaziland Switzerland Syria Thailand Togo Tonga Tokelau Tristan da Cunha Turkey Tuvalu Uganda Uruguay USA (including incorporated and unincorporated territories) Vanuatu Vatican City State (Holy See) Venezuela (more details here) Virgin Islands (British) Virgin Islands (USA) Wallis and Futuna Islands Western Sahara Yemen Yugoslavia NOTE: We cannot confirm the legalities of Internet betting in every country around the world. If you're concerned about the legality of playing on our site, please contact your local legal representatives to answer any related questions.
However, we can recommend our partner, 11. lv. Lithuania We're no longer able to allow residents of Lithuania access to Playtech Games. However, the rest of our Gaming and Sports products remain open for use. Macau We're no longer able to allow residents of Macau access to our Casino and Poker sites. However, our other products (Live Casino, Vegas, Games and Sports) remain open for use. Slovenia We're no longer able to allow residents of Slovenia access to our Poker site. However, our other products (Live Casino, Casino, Vegas, Games and Sports) remain open for use. Spain To comply with Spanish regulations, residents of Spain can register with us at our Spanish website, williamhill. es.
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However, all our other products (Live Casino, Vegas, Games and Sports) remain open for use. Armenia We're no longer able to allow residents of Armenia access to our Sports Betting site. However, our other products remain open for use. Colombia To comply with Colombian regulations, residents of Colombia can register with us at our Colombian website, williamhill. co.
Back to top Country/Market Closure - FAQs: Q: When and why do you close markets? A: The Company keeps the right to close the market of any particular country due to regulatory restrictions and/or licensing laws in that jurisdiction. These closures may also take place as a result of a business decision. We shall inform affected players should this take place. Details on deposits, game-play and withdrawals shall also be provided in our communications. Q: What will happen to a player account if you have to close a market due to regulatory restrictions or licensing updates in a particular country? A: If we're required to close the market of a particular jurisdiction due to regulatory restrictions or licensing developments or following a decision made by the Company, we'll inform affected players. On the date of closure, players will no longer be able to deposit, place bets or play games. Unless we're restricted from doing so, we'll then allow players to log in to their account for a certain period to withdraw any remaining balance.
Sweden To comply with Swedish regulations, residents of Sweden can register with us at our Swedish website, williamhill. se/sv. Ukraine From the 29th of April 2022, we've temporarily suspended our operations in Ukraine. Further details about the suspension can be found here. We're unable to accept accounts or offer any products/services to clients resident in these countries/territories: Afghanistan Aland Islands Albania Algeria American Samoa Antarctica Australia Bangladesh Belarus Belgium Belize Benin Bhutan Botswana Bouvet Island Brazil British Indian Ocean Territory Bulgaria Burkina Faso Burundi Cambodia Cameroon Central African Republic Chad China Christmas Island Cocos (Keeling) Islands Comoros Congo (Republic of) Cuba Czech Republic Cyprus Democratic Republic of Congo Denmark Djibouti East Timor Equatorial Guinea Eritrea Estonia Ethiopia France French Guiana French Polynesia French Southern Territories Gabon Gambia Ghana Greece Greenland Guadeloupe Guam Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Hong Kong India Indonesia Iran Iraq Israel Ivory Coast Kenya Kiribati Lesotho Liberia Libya Mali Marshall Islands Martinique Mauritania Mayotte Metropolitan France (i.
e + Corsica) Micronesia Mongolia Montserrat Myanmar Nauru Netherlands Antilles Netherlands New Caledonia Niger Niue Norfolk Island North Korea North Macedonia (more details here) Northern Mariana Islands Norway (more details here) Palau Palestinian Territories Peru (more details here) Philippines Pitcairn Portugal Poland Puerto Rico Reunion Romania Russia Rwanda Saint Vincent and the Grenadines Singapore Samoa Sao Tome and Principe Saudi Arabia Serbia (more details here) Solomon Islands Somalia South Africa South Georgia St Barthelemy St. Helena St Martin St.
Germany Since the 15th of October 2020, our Gaming products are no longer available to customers in Germany. From the 10th of May 2022, our Sports betting offers are no longer available to customers in Germany. Italy To comply with Italian regulations, residents of Italy can register with us at our Italian website, williamhill. it. Latvia We're no longer able to allow residents of Latvia access to any William Hill sites.